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Support Rails Limited Company
Managed Server Support
Support Rails Limited Company unites the experienced engineers in the field of the servers’ managed support for deploying web servers, database servers, and modern services.
We are committed to providing customers with the best solutions and 24/7 support.
We are located in Vietnam and serving customers from Europe. Established in 2022, we are quickly expanding our operations globally.
Our highly skilled engineers with work experience in different areas of Information Technology will help you find successful solutions for your business.
About Us
  • Processing end-user requests;
  • Planning, preparation, organization, coordination, and carrying out scheduled and emergency maintenance;
  • Informing end-users about failures and interruptions;
  • Collecting data and preparing reports upon request;
  • Non-standard support like data loss prevention, recovering deleted partitions and data, load optimization, etc;
  • Performing basic setup for servers and network equipment;
  • Diagnostics of hardware, software, and network equipment for end-users;
  • Basic OS installation, changing operating system and application configuration files and settings;
  • Migrating websites, content, software, databases, and email accounts from one server to another;
  • Monitoring of the infrastructure.
We provide the following services:
  • Technical Support
  • System Administration
  • Monitoring
Services
Contact Us
Address: 9th Floor, Diamond Flower Building, 48 Le Van Luong, Nhan Chinh Ward, Thanh Xuan District, Hanoi City, Vietnam
Email: office@support-rails.com